
What Is a Decision Support System?
A decision support system (DSS) uses data mining, statistical tools, and machine learning algorithms to make decisions. Examples of these systems include insurance companies and banks, which use them to predict fraud, and ride-hailing companies, which use them to determine ticket prices. These systems can be both passive and active, depending on the user. Passive systems only activate when the user requests assistance; they provide reference material, automated calculations, and data review. Active systems, on the other hand, generate reports on the fly and may trigger alerts based on preprogrammed rules and criteria. The primary purpose of a DSS is to provide information and guidance for managers and users. Many people don't have computer knowledge, so the interfaces and user interfaces should be easy to use, and should be able…